ITO Sales Business Development Director

  • Location: Fort Lauderdale, Florida
  • Job #: 4956
  • Job Type: Permanent
  • Category: Technology

ITO Sales Business Development Director
Position Summary:
The Business Development Director (new position) is instrumental in expanding the client base and driving revenue growth by focusing on new client acquisition. This role involves developing and qualifying leads, managing outbound sales efforts, and overseeing partner channels to enhance the sales pipeline. The position requires a deep understanding of IT services, particularly within Infrastructure, Cloud technologies, and Managed Services (ITO), and the ability to build strong relationships with IT and business executives at organizations such as Target Stores, PepsiCo, Revlon, and Subway.
 

Key Responsibilities:
  • Client Acquisition & Revenue Growth: Focus on acquiring new clients in both the middle market and Fortune 1000 spaces, where there is a competitive advantage and significant market acceptance. You are not limited by territory or region. The U.S. is your oyster --- acquire the pearls.
 
  • Pipeline Management: Build and maintain a robust pipeline by identifying and researching prospects, developing executive relationships, and closing sales. There are AE’s that assist with lead generation (inbound), but it’s up to you to find those hidden gems.
 
  • Relationship Building: Develop high-level executive relationships with decision-makers, ensuring recurring client revenues and referrals. We’d love for this person to enjoy meeting with clients on their “turf”. Don’t be afraid to travel (when approved) to meet with prospects.
 
  • Industry Engagement: Increase awareness of our IT outsourcing, nearshoring, and consulting capabilities through active involvement in professional associations, speaking engagements, and other thought leadership activities. There’s power with in-person networking, meetings, and mingling opportunities.
 
  • Sales Leadership: Lead efforts to generate demand, close sales, and drive outbound sales activities, including prospecting and qualifying business opportunities. While there are no direct reports (currently) we anticipate this role to grow to manage a team in the near future.
 
  • Market Awareness: Stay current on IT trends to provide credible knowledge and understanding to clients at all levels.
 
  • Collaboration: Work closely with marketing and delivery teams, providing feedback to ensure alignment with sales strategies.
 
  • Performance Metrics: Focus on key metrics such as Annual Contract Value - Closed, Annual Contract Value - Sourced, and Pipeline & Lead Targets.
Key Requirements:
  • Experience: Minimum 10 years of US-based sales of IT services. (Bonus if sales were made to middle market and /or Fortune 1000 companies.)
  • IT Knowledge: Strong understanding of infrastructure, cloud technologies, managed services, and IT operations. Knowledge of ITIL processes, data center infrastructure, ITSM solutions like ServiceNow, and Robotic Process Automation is essential.
  • Communication Skills: Excellent oral and written communication, with outstanding presentation abilities.
  • C-Suite Engagement: Prior/Current experience and High comfort level in building relationships with C-suite IT executives.
  • Sales Tools: Familiarity with sales pipeline reporting, forecasting, and CRM tools like HubSpot is a plus.

About the Client:
Our Client is a recognized leader in Consulting & Outsourcing, specializing in optimizing back-office operations, including Finance & Accounting, IT, and Customer Service. They are headquartered in South Florida, and have been in business for over 25+ years.
 Utilizing innovative near-shore delivery centers, they help clients achieve operational excellence while driving significant cost savings. With a strong track record of growth, they are a trusted partner for both enterprise and mid-market organizations, offering high-end consulting and nearshoring solutions that deliver exceptional results.
Our well-established client continues to be an expanding, high growth firm, and has had increased grow, with a CAGR of 25%+ over the last 3 years.
 
Additional Items:

Compensation: is a combination of base + commission, with uncapped commissions. 
Location: HQ’d in Fort Lauderdale, FL. Would prefer a candidate who lives near or within short driving distance and/or on the East Coast, as culture is a huge part of the organization, and would like for this person to come into office every so often.
Personality: Looking for a hungry hunter who enjoys working hard and being rewarded for it; Someone who’s no lone wolf, and enjoys being part of a collaborative team.
Start Date: They are looking for this person to start sooner rather than later, but wiling to wait for the right person.


Vanessa Williams

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Vanessa Williams

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